Technical details of the project

First, a comprehensive product overview was created to provide an overview of the project scope. A portfolio with a total of 82 types of equipment could then be organized in a multi-level equipment and type hierarchy. The subsequent implementation of EquipmentCloud® went hand-in-hand with a realignment of the commissioning process: Together with the service team at Fabmatics, new standard processes and digital checklists were developed and stored in the Workflow App.

The additional configuration and documentation of special skills and certifications ensured that users met the necessary requirements for performing the individual work tasks. The modular task board also made it possible to interrupt and resume individual workflows at any time. Following the implementation phase, the workflows were tested in practice and the old Excel lists were replaced step by step. This not only resulted in accelerated commissioning, but also the continuous traceability of procedures and activities for each machine.

Customer Benefits

Fabmatics achieved two major successes by implementing EquipmentCloud®: The documentation and compilation of a comprehensive machine history reduced the work needed during commissioning by up to 50 percent. At the same time, the significantly more efficient processing of service jobs increased process speed by up to 30 percent.
The development of functioning use cases and processes resulted in a high level of acceptance and commitment from colleagues in different departments. The transparent and more efficient structure of the processes increased customers’ trust, motivating them to drive digitalization forward